Built on Expertise. Driven by Integrity.
ACARD Healthcare was founded with a single purpose: to help healthcare organizations maximize their revenue while maintaining the highest standards of coding accuracy and compliance.
Our Story
ACARD Healthcare was established by a team of seasoned Revenue Cycle Management professionals who recognized a critical gap in the market — healthcare organizations were losing significant revenue not because of poor clinical care, but because of coding inaccuracies, billing inefficiencies, and compliance gaps.
We built ACARD Healthcare to be the partner that healthcare providers deserve: one that combines deep clinical coding expertise with rigorous compliance standards and a genuine commitment to each client's financial health. From our earliest days working with small physician practices to now serving hospitals and large physician groups, our mission has never changed.
Today, ACARD Healthcare serves 500+ healthcare organizations across the United States and internationally, delivering measurable improvements in clean claim rates, denial rates, and net collections — all while maintaining an unwavering commitment to HIPAA compliance and data security.
Our Mission
"To empower healthcare organizations with accurate, compliant, and efficient Revenue Cycle Management solutions that maximize reimbursements, reduce administrative burden, and allow providers to focus on what matters most — patient care."
Accuracy First
Every code, every claim, every posting is reviewed with precision. We never sacrifice accuracy for speed.
Compliance Always
HIPAA compliance and regulatory adherence are non-negotiable. We operate with zero tolerance for shortcuts.
Client Partnership
We treat every client's revenue cycle as if it were our own, with proactive communication and transparent reporting.
Continuous Improvement
The healthcare landscape evolves constantly. We invest in ongoing education and technology to stay ahead.
Certifications & Compliance Standards
Our team holds the industry's most respected credentials and operates under the strictest compliance frameworks.
CPC — Certified Professional Coder
AAPCThe gold standard for outpatient and physician-based coding, covering CPT, ICD-10-CM, and HCPCS Level II.
CCS — Certified Coding Specialist
AHIMAAdvanced credential for hospital-based inpatient and outpatient coding, including ICD-10-PCS procedure coding.
RHIA — Registered Health Information Administrator
AHIMAComprehensive health information management credential covering data governance, compliance, and HIM leadership.
ICD-10-CM / ICD-10-PCS
CMSFull proficiency in the current diagnosis and inpatient procedure coding classification systems mandated by CMS.
CPT Coding
AMAExpert-level knowledge of Current Procedural Terminology codes across all specialties and service categories.
HCPCS Level II
CMSComprehensive coding for supplies, equipment, drugs, and non-physician services billed to Medicare and Medicaid.
HIPAA Compliance & Data Security
Protecting your patients' data and your organization's reputation is our highest priority. Every process, system, and team member at ACARD Healthcare operates under rigorous HIPAA compliance standards.
Signed Business Associate Agreements
We execute BAAs with every client before any PHI is accessed, ensuring full HIPAA accountability.
End-to-End Data Encryption
All data in transit and at rest is encrypted using industry-standard protocols to prevent unauthorized access.
Role-Based Access Controls
Strict access controls ensure that only authorized personnel can access specific client data and systems.
Regular Security Audits
We conduct periodic internal and third-party security audits to identify and remediate vulnerabilities proactively.
Staff HIPAA Training
All team members complete mandatory HIPAA training upon onboarding and annually thereafter.
Incident Response Protocol
A documented breach notification and incident response plan ensures rapid, compliant action if an issue arises.
Leadership Team
Experienced RCM professionals dedicated to your organization's financial success.
Sarah Mitchell
Chief Executive Officer
CPC, RHIA20+ years leading Revenue Cycle Management operations for health systems and physician groups. Former VP of RCM at a top-10 national healthcare organization.
James Okafor
Chief Compliance Officer
CCS, CHPCHealthcare compliance specialist with deep expertise in HIPAA, CMS regulations, and coding audit defense. Formerly with a Big Four healthcare advisory practice.
Priya Nair
Director of Coding Operations
CPC, CCS-PLeads a team of 80+ certified coders across 30 specialties. Specialist in HCC risk adjustment and E/M documentation improvement.
David Chen
Director of Technology & Analytics
MBA, PMPDrives ACARD's technology strategy including AI-assisted coding tools, real-time dashboards, and EHR integration frameworks.
Partner With a Team You Can Trust
Discover how ACARD Healthcare's certified experts can improve your revenue cycle performance.